Success Trek LLC ("STK") aims to connect motivated students ("Students") with accomplished working professionals ("Advisors"). Our Advisors share their professional accomplishments, academic histories, and provide insight to the Students on how best to achieve a particular career goal. Content on our website is also visible to the general public. We believe that our services helps Students to effectively compete and achieve their full career potential.
Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:
- We protect your non-public personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of STQ, our Advisors, Students, Visitors, and the public.
- We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
1. Data Controllers
We collect your personal information in the following ways
3. Profile Information
After you create an account, you may choose to provide additional information on your STQ profile, such as descriptions of your skills, professional experience, and educational background and desired consultation rate. You can list honors, awards, professional affiliations, and affiliated entities or individuals that are allowed to contact you. Providing additional information enables Advisors to derive more benefit from our Services by better informing interested Students of the Advisor's career track, and enables Students to increase their chances of being selected for an appointment with an Advisor. It also enables us to serve you ads and other relevant content on and off of our Services.
4. Payment Information
If you use the Service to make or receive payments, we will also collect certain payment information, such as payment card, PayPal or other financial account information, and billing address.
5. Identity Verification
We may collect Personal Information, such as your date of birth, or taxpayer identification number, to validate your identity or as may be required by law, such as completion of tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.
6. Address Book and Other Services That Sync with STQ
You may use our address book or data importer (or other similar features) to upload your address book into our Services. We store this information (including phone numbers) and use it to help you manage and leverage your contacts in connection with our Services. We also use this information to enhance your experience with our Services by helping you to grow your STQ connections by: identifying your contacts that are already Advisors of our Services; providing a template to send invitations on your behalf to your contacts that are not Advisors; and suggesting people you may know (even if not in your contacts) but are not yet connected with you on our Services (as we may infer from your shared connections or shared managers, employers, educational institutions and other such factors).
Please note that when you send a request for an appointment to an Advisor on our Service, that person may in the future have access to your email address or, for SMS invitations, mobile number because it may be displayed in the invitation. However, at this time, it is STQ's intention to, where possible, keep this contact information hidden. After sending these invitations, we may also remind your invitees of your invitation on your behalf.
We make other tools available to sync information with our Services, and may also develop additional features that allow Advisors and Students to use their account in conjunction with other third-party services. For example, our mobile applications may in the future allow you to sync your device's calendar, email and/or contacts apps with our Services to show you the STQ profiles of meeting attendees.
7. Customer Service
8. Using the STQ Sites and Applications
We collect information when you use (whether as a Member or a Visitor) our websites, applications, our platform technology or other Services. For example, we may in the future collect information when you view or click on ads on and off our Services, perform a search, import your address book, join and participate in meetings, participate in polls, install one of our mobile applications, or request appointments through our Services. If you are logged in on STQ.com, or another Service or one of our cookies on your device identifies you, your usage information and the log data described in Section 1 of this policy, such as your IP address, will be associated by us with your account. Even if you're not logged into a Service, we log information about devices used to access our Services, including IP address.
9. Using Third-Party Services and Visiting Third-Party Sites
You allow us to receive information when you use your account to log in to a third-party website or application. Also, when you visit a third-party site that embeds our plugins we receive information that those pages have loaded in your web browser. If you are logged in as a Member when you visit sites with our plugins, we use this information to recommend tailored content to you. We will use this information to personalize the functionality we provide on third-party sites, including providing you insights from your professional network and allowing you to share information with your network. Our retention of this data is addressed in Section 30. We may provide reports containing aggregated impression information to companies hosting our plugins and similar technologies to help them measure traffic to their websites, but no personal data.
You also allow us to receive information about your visits and interaction with the sites and services of our partners that include our cookies and similar technologies, unless you opt out. If you are not a Member, we rely on the online terms between you and our partners.
11. Advertising Technologies and Web Beacons
We target (and measure the performance of) ads to Advisors, Students, Visitors and others both on and off of our Services through a variety of ad networks and ad exchanges, using the following, whether separately or combined:
- Advertising technologies on and off of our Services, like web beacons, pixels, ad tags, cookies, and mobile identifiers as permitted by mobile platforms;
- Member-provided profile and contact information and categories (for example, "Alumni of the United States Naval Academy");
- Information inferred from an Advisor's profile (for example, using job titles to infer age, industry, seniority, and compensation bracket; or names to infer gender);
- Information from 3rd parties (e.g. advertising partners, publishers and data aggregators) which we use in addition to the information from our cookies (and similar technologies), your profile and use of our Services.
We do not share your personal information with any third-party advertisers or ad networks for advertising without your separate permission. Note that your profile is visible to other Advisors and Students and through a public search. Also, advertising partners may associate personal information collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we contractually require such advertisers to obtain your explicit opt-in consent before doing so.
If you wish to not receive targeted ads from most third party companies, you may opt-out by, as applicable, clicking on the AdChoice icon in or next to the ad or by
12. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
When you visit or leave our Services (whether as a Member or Visitor) by clicking a hyperlink or when you view a third-party site that includes our plugin or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on or through our Services. We may also receive the internet protocol ("IP") address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing STQ using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we may use in the future to show you local information (for example, Advisors hosting meetings in your area, or prior meetings which have taken place near your location) on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.
13. How We Respond To Do Not Track Signals
Please note that your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites and online service you visit. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, Elance does not alter its practices when it receives a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
15. Consent to STQ Processing Information About You
16. STQ Communications
We communicate with you through email, notices posted on the STQ websites or apps, messages to your STQ inbox, and other means available through the Services, including mobile text messages and push notifications. Examples of these communications include: (1) welcome and engagement communications - informing you about how to best use our Services, new features, updates about other Advisors you may be interested in meeting and their actions, etc.; (2) service communications - these will cover service availability, security, and other issues about the functioning of our Services; (3) promotional communications - these include both email and STQ messages (STQ messages are only delivered to your STQ message center), and may contain promotional information directly or on behalf of our partners.
These messages will be sent to you based on your profile information and messaging preferences. We track the open rate of your STQ Messages. You may change your email and contact preferences at any time by signing into your account and changing your STQ settings. You can also opt out of promotional messages by sending a request to STQ Help Center.
Please be aware that you cannot opt out of receiving service messages from us.
17. User Communications
Many communications that you initiate through our Services (for example, an invitation sent to a non-Member) may list your name and primary email address in the header of the message. Other communications that you initiate through the Services, like a request for an appointment, may list your name as the initiator but will not include your personal email address contact information. Once you have connected with an individual, regardless of who sent the invitation, your contact information may be shared with that individual, however, at this time, we intend to hide personal contact information of both the Advisor and the Student, for meeting appointments.
18. Service Development; Customized Experience
We use information and content that you and other Students and Advisors provide to us to conduct research and development for the improvement of our Services in order to provide you and other Members and Visitors with a better, more intuitive experience and drive growth and engagement on our Services and to help connect students and professionals in mutually beneficial meetings and exchanges.
We also customize your experience and the experiences of others on our Services. For example, when you sign in to your account, we may display the names and photos of new Advisors who have recently joined your network or recent updates from your connections and companies you follow. We try to show you content, such as entities and organizations that are relevant to you, your targeted or current industry, or your profession. We also use Advisors information and content for invitations and communications promoting our Services that are tailored to the recipient.
19. Sharing Information with Affiliates
We may share your personal information with our affiliates (meaning entities controlled by, controlling or under common control with STQ) outside of the STQ entity that is your data controller (for example, STQ LLC may share your information with Xander management, a parent entity, or other STQ operating entities) as reasonably necessary to provide the Services. You are consenting to this sharing.
20. Sharing Information with Third Parties
Currently, all profiles are "public profiles," that allows you as a Member to publish portions of your professional profile to the public Internet. This public profile will be indexed and displayed through public search engines when someone searches for your name. At this time, you may not limit how your profile appears in public searches. Furthermore, third-party search engines may not automatically update their caches, which may contain old public profile information. Unless you delete them, your profiles on STQ.com and our corresponding app are and will always be viewable on the respective Services.
Please note that recruiters and other interested persons can see your full profile even if you did not approve their appointment request.
We support middleware providers that offer archiving solutions to firms subject to legal and regulatory archiving requirements, which, with your permission, facilitate the archiving of your communications and other activity by a third party for compliance purposes. Content distributed through sharing features and third-party integrations may result in displaying some of your personal information outside of our Services.
Also, if you have opted to bind any of your Service accounts to your LinkedIn, Facebook or other similar accounts, in the future you may be able to share content from our Services to these third party services, in accordance with your account settings (which you may change at any time) and respective policies of these third parties. Further, we may also allow third parties to look-up profile information (subject to your privacy settings) using your email address or first and last name information through its profile API (see Section 21 below).
21. Third Parties Using STQ Platform Services
We may in the future collaborate with and allow third parties to use our developer platform to offer services and functionality in conjunction with our Services. These third-party developers will have either negotiated an agreement to use our platform technology or have agreed to our self-service API and Plugin terms in order to build applications ("Platform Applications"). Both the negotiated agreements and our API and Plugin terms will contain restrictions on how third parties may access, store, and use the personal information you provide to us.
22. Polls and Surveys
Polls and Surveys may be conducted by us, Advisors, Students, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. We or third parties may follow up with you via STQ messages, or emails regarding your participation unless you have opted out of receiving these messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which we expect will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you as to whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in a poll or survey will be explicitly requested by the party conducting it. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.
Students can search for Advisors, information about companies, and community content from entities on our Services. For example, Students can find Advisors with particular expertise or experience, or Advisors that a Student may know from his or her school, or desired profession. Students may in the future be able to find employment opportunities and other information about companies. We may in the future use personal information from our Services, including Student or Advisor profiles, to inform and refine our search service.
24. Testimonials and Advertisements Placed through STQ Ads
25. Talent Recruiting, Marketing and Sales Solutions
In the future, we plan to offer customized people-search functionality along with organizational and communications tools as part of our Student and Advisor recruiting, marketing and sales solutions. These services would allow subscribers - generally, schools or professional organizations - to export limited information from Advisors� public profiles, such as name, headline, current company, current title, and location (for example, San Diego Area). We do not expect to provide email or other contact information to these subscribers. However, if you were to post that information as part of your profile it would be available to them and others. A recruiter or other such subscriber could also manage and store information it had independently obtained about you outside of our Services, in connection with our platform. Any personal information obtained independently of our Services would not be added by us to your profile and would not be under our control but would be subject to the terms of our Service Agreement. We may at some point, store such information on behalf of such subscribers who can remove it at any time.
26. Appointment Listings Through the Service
If you choose to post a work listing via STQ as an Advisor, the contents of such listing will be viewable publicly, unless you designate the listing as only viewable through the Service or as private using the settings available on the applicable website. Work listings include information such as hourly cost, locations available, number of hours available, and any Student feedback that you may allow to be posted.
27. Pages for Companies, Schools, and Other Entities
Pages on the Service are public, and any communications or information shared through them will be accessible by the entity that created them. If you would like to create a page on behalf of an organization, you will be allowed to do so, subject to the terms of our User Agreement. We may use aggregated information about followers and viewers to provide data about such pages' performance (for example, visits and updates).
28. Social Networking Services
In the future, we intend to allow you to register to join STQ directly via our site or by logging into your account with a third party social networking service ("SNS") via our Service (e.g., Facebook, LinkedIn and other third party services that let you sign in using your existing credentials with those services). If you choose to register via an SNS, or to later link your account with the Service to your account with an SNS, we expect that we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account. Note that the information we collect from and through an SNS would depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS. Other than what we may share with the SNS as described below, the Personal Information an SNS has about you is obtained by the SNS independent of our website, and STQ is not responsible for it.
You represent that you are entitled to use your SNS account for the purposes described herein without breach by you of any of the terms and conditions that govern the SNS, and without obligating STQ to pay any fees or making STQ subject to any usage limitations imposed by such SNS. You will be able to disable the link between your STQ account and your SNS account at any time though the "Settings" section of our site. Please note that your relationship with any SNS is governed solely by your agreement(s) with such SNS. If your SNS account terminates, then functions enabled through the link between your STQ account and your SNS account will terminate as well.
29. Links to Other Sites
STQ contains links to other websites. If you choose to click on a third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
Phishing websites imitate legitimate websites in order to obtain personal or financial information. Identity theft and the practice currently known as "phishing" are of great concern to STQ. For more information about phishing, visit the website of the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing. In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be STQ, please report it at [http:help.STQ.org]
31. Compliance with Legal Process and Other Disclosures
It is possible that we may need to disclose personal information, profile information, or information about your activities as a Member or Visitor when required by law, subpoena, or other legal process, whether in the United States, or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of STQ, our Advisors, personnel, or others. We attempt to notify Students and Advisors about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.
32. Disclosures to Others as the Result of a Change in Control or Sale of STQ LLC
33. Service Providers
We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to STQ not to disclose or use it for other purposes.
34. Data Processing Outside Your Country
We may transfer your information and process it outside your country of residence, wherever STQ, its affiliates and service providers operate.
35. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You have a right to (1) access, modify, correct, or delete your personal information controlled by STQ regarding your profile, (2) change or remove your content, and (3) close your account. You can request your personal information that is not viewable on your profile or readily accessible to you (for example, your IP access logs) through STQ's Help Center. If you close your account(s), your information will generally be removed from the Service within 2-3 business days. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.
Please note: Information you have shared with others (for example, through STQ Messages) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other Advisors copied or exported out of our Services, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
36. Data Retention
37. Minimum Age
As described in the User Agreement, persons must be of Minimum Age to use STQ, which is fourteen years old. All Students under 18 years old require parental consent.
39. California's Shine the Light Law
California Civil Code Section 1798.83, known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.
You must put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We will respond to you at your mailing address or, at our option, your e-mail address. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure https access to the STQ.com website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Advisors are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.
How To Contact Us
For Advisors or Students:
Xander Management, 603 Nautilus Street, La Jolla, CA 92037